Terms & Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. By using this website and agreeing to these terms and conditions, you consent to have authority to use the credit card provided.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of AlmightyCollar’s privacy policy.

 

SHIPPING

AlmightyCollar ships worldwide from two store locations. For all USA orders, orders will be shipped from our USA store (no shipping charge) and for all other orders around the world, orders will be shipped from our Canadian store. Orders being shipped in USA and Canada will be free shipping while orders outside of North America will be subject to shipping charges depending on the country. Please allow 1-6 business days before delivery for all North American orders. Please allow up to 15 business days for all international orders depending on the country. If a package is lost or untraceable please inform our support department of such and we will take care of it so that the package arrives in a timely manner.

Prepaid subscriptions are subject to the same conditions as monthly subscriptions. Orders will be sent out between 28 and 31 days after the previous order for the monthly subscriptions.

 

CUSTOMS, DUTIES, TAXES AND FEES

For customers in the USA and CANADA, AlmightyCollar guarantees that no additional charges will be incumbent by the purchaser and that all customs, duties, taxes and fees will be paid for beforehand by AlmightyCollar.

For customers outside of USA and Canada (international orders), all customs, duties, taxes and other fees are the responsibility of the purchaser and AlmightyCollar does not guarantee that packages will arrive free of any extra charges by the residing government. It is important to contact your country`s customs office for rates and fees for packages coming from outside the country.

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country’s customs office for respective charges and rates on packages coming outside of your country.

 

Returns and Exchanges

We are currently not accepting any returns or offering exchanges, although, if there is any sort of issue with your package, please contact us for help or support and we will gladly fix the issue at no charge. Furthermore, damaged items will immediately be replaced at no charge.

 

Prepaid Subscriptions (3 month, 6 month, 12 month plan)

Prepaid subscriptions refers to a one-time prepaid payment (at a discounted rate) of a box every month for either 3, 6 or 12 months. By doing so, you authorize AlmightyCollar to charge your credit card the total amount at the time you sign up. Once the subscription service is over, the prepaid payment will renew for the same amount of time unless you cancel your subscription. Prepaid subscriptions may be cancelled within 10 business days of signing up. Monthly subscriptions may not be cancelled.

 

Monthly Subscriptions

By placing your order through our monthly subscription packages, you authorize AlmightyCollar to charge your credit card the initial cost of the chosen box at the time of purchase as well as recurring charges every month following the initial order. If you wish to receive only one box or any specific amount of boxes, please let us know by email at support@almightycollar.com or fill out a support form on our website. Once the request has been received, we will honor such immediately.

 

Cancellations

You may cancel your subscription at any time by filling out a support ticket through our website or by emailing us at support@almightycollar.com. Any request for cancellation after a charge has gone through, will result in the cancellation of future packages being sent but not for the previous one. Therefore, failing to cancel before the billing date, will not be refunded.

 

Coupons, Discounts and Promotions

The use of any coupons, discounts or promotional codes are limited to one use per person, per subscription.

 

Changes to the Terms

AlmightyCollar has the discretion to update these terms and conditions at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with Canadian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Montreal.